Shipping Information
What Shipping Methods Are Available?
We offer standard and express shipping options. You can select your preferred method at checkout.
How Long Will it Take To Get My Package?
Delivery times vary by location and shipping method. Typically, standard shipping takes 3–7 business days.
How Do I Track My Order?
Once your order ships, we’ll send you a tracking number via email. Use it to check your order’s status on our website or the carrier’s site.
Do I Need A Account To Place Order?
No, you can checkout as a guest. However, creating an account lets you track orders, save your details, and enjoy a faster checkout next time.
FAQ Second Version
What Shipping Methods Are Available?
We offer both standard shipping. You can choose the best option for your needs at checkout, and any additional costs will be clearly listed.
How Long Will it Take To Get My Package?
Standard shipping typically takes 2–5 business days. Shipping times may vary based on location and holidays.
How Do I Track My Order?
Once your order is shipped, we’ll email you a tracking number. Simply use this number on our website or the carrier’s site to track your package in real-time.
Do I Need An Account To Place an Order?
No, you can checkout as a guest. However, creating an account makes it easier to track your orders, save addresses, and enjoy faster checkouts in the future.
What Payment Methods Do You Accept?
For convenience of Pakistani people we accept Cash on Delivery and some local payment methods e.g Easypaisa, JazzCash. The full list of accepted payment options will be available at checkout.
Can I Change or Cancel My Order?
Yes, you can change or cancel your order before it ships. Once it’s shipped, changes are not possible. Contact our customer support team as soon as possible if you need help with this.
What If I Received a Damaged or Incorrect Item?
If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your package. We’ll arrange a replacement or refund for eligible cases.
How Do I Return a Product?
To initiate a return, log in to your account and visit the “My Orders” section. Select the item you wish to return and follow the prompts to start the return process. Our return policy provides full details on eligible items and timelines.
How Long Does It Take To Process a Refund?
Refunds are typically processed within 5–7 business days after we receive your return and inspect the item. Once processed, you’ll receive a confirmation email, and the refund will appear in your account within a few days.
Do You Ship Internationally?
No, we don’t offer international shipping.
Can I Use a Discount Code on My Order?
Yes, if you have a valid discount code, you can apply it at checkout. Simply enter the code in the designated field, and the discount will be applied to your total.
Is My Personal Information Secure?
Absolutely Yes. We use industry-standard encryption to protect your personal information and payment details. Your privacy and security are our top priorities.
How Do I Update My Account Information?
Log in to your account, go to “My Account,” and select “Edit Profile” to update your contact information, address, and password.
What If My Order Shows as Delivered, But I Didn’t Receive It?
If your order shows as delivered but you haven’t received it, please check with your neighbors or building manager. If you’re still unable to locate it, contact us, and we’ll work with the carrier to resolve the issue.
Do You Offer Gift Cards?
Yes, we offer gift cards in various amounts. You can purchase these on our website, and they’ll be emailed to the recipient immediately upon purchase.
