At hmall.pk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

• Personal Information: When you create an account, place an order, or contact us, we may collect information like your name, email address, phone number, and delivery address.
• Payment Information: We collect payment details when you make a purchase. Payment processing is done mainly through Cash on Delivery, and we do not need to store your payment details.
• Browsing Information: We collect data on how you interact with our site, like the pages you visit, to improve your experience.

2. How We Use Your Information

• To Process Orders: We use your information to manage and fulfill your orders, provide customer service, and send you updates about your purchase.
• To Improve Our Services: We analyze browsing and usage data to enhance our website and make your shopping experience better.
• To Communicate with You: With your consent, we may send you promotional emails about new products, discounts, or updates.

3. How We Protect Your Information

• We use industry-standard security measures to protect your information, including encryption and secure servers.
• Access to your personal information is restricted to authorized employees and service providers only.

4. Sharing Your Information

• We do not sell or rent your personal information to third parties.
• We may share your information with trusted service providers, like delivery partners, to complete your orders and improve our services.
• We may also share information if required by law or to protect our rights.

5. Cookies

• Our website uses cookies to enhance your browsing experience, remember your preferences, and provide targeted advertisements. You can adjust your browser settings to disable cookies, but some features may not work as intended.

6. Your Choices

• Account Information: You can update or delete your account information anytime by logging into your account on hmall.pk.
• Email Marketing: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link in any email.

7. Policy Changes

• We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please review it regularly.

8. Contact Us

• If you have questions about this Privacy Policy or how we handle your information, please contact us at support@hmall.pk.